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My Five Days Without Google
 

Scott Manning
September 26, 2003 | Comments (110)

Four years ago, I had no idea what Google was. Someone would say, "Why don't you google it?" And I'd say, "Huh?" When I first saw the website, I thought it was some sort of a rouge search engine.

Now the thing has become an essential part of my Internet existence. How do I know? I just had to live without it for five days.

Google's impact on Internet life
This search engine company has become my one-stop solution for finding websites, random information, images, and even news. I'm a big fan of the Google Toolbar and have installed it on every computer I come in contact with.

It's not just me either. My dad told me a story of how he ran into an employee from Google several months ago on an airplane. My dad asked if the guy knew the person(s) responsible for "inventing the toolbar that blocks those damned pop-up ads" and if so, could the guy deliver him a message. The guy said, "Sure, I could deliver a message to them."

Dad stared at him with only the crazed look that dads can give and said in a desperate voice, "Bless you!!!"

The point is that Google has become an intertwined piece to virtually everyone's existence on the Web. It is so intertwined in mine that I forgot what I used before it.

The day Google quit working
It was a Thursday afternoon. I needed to find some info quickly and went to google.com. To my dismay, the site was taking a while to load. I waited for a few more seconds until I got the dreaded "Page Cannot be Displayed" message. I hit "Refresh" thinking it was merely a one-time thing. Same result.

I then began to wonder if my Internet was down. I checked a few other sites and they all worked fine.

I then sent some instant messages to some other people to see if they were having problems too. Google worked fine for them.

Perplexed by the ordeal, I left my computer thinking it was just a fluke and would correct itself.

My attempts to fix the problem
I knew I had to do something when my wife started complaining about it not working. Now, it's affecting more than just me.

Normally, in situations like this, I would google the problem to find what other people have done in my situation, but that clearly wouldn't work.

So I figured I'd get really geeky and see what happened if I pinged google.com. I opened up the Command prompt and typed "ping google.com". The result was similar to the screenshot below.

withoutgoogle-commandprompt.gif


The only difference is the IP address given at the time was "216.239.37.100". I put that address in my browser and it pulled up Google without any problems.

Interesting.

I began doing searches for everything: "Google down", "google.com not loading", "google blocked", etc.

These are the following fixes that didn't work:

  • Reboot
  • Resetting my modem
  • Using a different browser (Mozilla couldn't access the site either)
  • I attempted to make sure google.com wasn't blocked in my Hosts file.
  • I reset Internet Explorer's privacy settings.

The final solution
The thought that kept running through my head was that my IP address is being blocked by Google for some reason. So I tried viewing google.com through Anonymizer, a program that will hide my IP address. The site loaded perfectly.

Baffling? Very.

So here is a recap of the situation:

  • Google.com was nowhere to be found in my Hosts file.
  • Internet Explorer's privacy settings were set correctly.
  • Google.com worked for other people in my area, but I didn't verify if they were on the same ISP as me.
  • Using 216.239.37.100 allowed me access Google with no problems.
  • Using an program that hides my IP address allowed me to access google.com

I emailed Google about the situation. They replied four days later with a page long tutorial on checking to make sure they're website wasn't blocked in my Hosts file. Although thoughtful, it was unhelpful.

A day later, the site started working again. I can't figure out what happened in those five days, but I realized how codependent we've all become on Google.


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Comments (110):
1) Posted by: Steve-O
September 26, 2003 11:21 AM

Dude,
that's shitty, I am also a big fan of the google bar. I have encountered cases where your ISP will block sites from people. I don't know why in your case, but a buddy of mine was blocked by comcast from a site.
Just throwing something out there...

It's all just a glitch in the second matrix...


2) Posted by: Christian
September 26, 2003 6:46 PM

That is so odd.

I love the googlebar too, but I mostly use the googlebar with mozilla. It's available on mozdev.org. When I am doing a lot of research I kind of lose my place a lot with IE and googlebar. However, the tab browsing of mozilla in combo with its googlebar is great because you can just branch off of your google search pages.


3) Posted by: YH
September 28, 2003 10:35 AM

Intresting, Scott.

This has happened to me before, even after following all the steps you listed above. It just magically appears one day.

Oh well...nice article.


4) Posted by: J.G.
October 2, 2003 3:20 AM

I'm having the same problem... but even stranger, 2 computers in the house, connecting via router.. one can access google no problem, one can't. hmmm


5) Posted by: PS
October 2, 2003 8:14 AM

I'm having the same problem, but I cannot access any search engines. I tried google, yahoo, and trying to do a search on the msn search bar and I get the page cannot be displayed.


6) Posted by: clifgriffin
October 2, 2003 12:18 PM

I thought I had it solved till you pinged it successfully.

It sounded like your ISP's dns wasn't resolving Google correctly, but apparently that wasn't the case.

Very strange.


7) Posted by: Brandi
October 2, 2003 12:19 PM

I can't access google on my computer at home. I was baffled because usually I'll just google a problem to find out how to fix it, but now that my crutch has been taken away, I'm at a loss. Not having google makes me want to cry. Maybe I was taking it for granted and the powers that be decided to punish me? Alas and alack, I hope google comes back soon.
Could this be some sort of virus we all have? My problems started yesterday.


8) Posted by: VegetamaGT
October 2, 2003 12:38 PM

I'm having the same problem! My dads computer works! And we are on the same router...Whats going on!? :( (I cant get on yahoo search but I cant check my mail and I cant get on google at all)


9) Posted by: Kachan
October 2, 2003 1:20 PM

Hey people! I'm having the very same problem as you do too! Can only access google from the IP number (216.239.59.99 works too). But when I ping google.com like Scott did, I only get time-outs! Friends on MSN are accessing google with no problems. At first I thought, gawd this probably happened because of some programs I had on my computer until recently (virus/stupid codes, who knows!). I'm not really willing to restore my entire system to find out if it has something do with my computer's hidden 'settings', so I'll be stuck with the anonimizer/ or ip-accessing google until it clears itself. @Cliffgriffin; I would understand from the timeouts my ISP's dns isn't resolving Google correctly? Let us pray:D


10) Posted by: Baffled JOe
October 2, 2003 4:40 PM

Same problem here. cannot access Google.com on this computer but it works fine on 2 other systems connected to the same internet connection. My guess is some sort of virus. :\


11) Posted by: Adam
October 2, 2003 5:56 PM

Same problem here - can't get to Google and can't search on Yahoo. The sites do work on one of my two computers on my network. I look forward to a solution! I am going to bed now....


12) Posted by: John
October 2, 2003 6:27 PM

I too am having the same problem! My problem started yesterday evening. I think it must be a virus because both my home and work computers began exhibiting the same problem: neither could access any websites despite having full internet access. At work, my system administrator found that my DNS settings had been modified from automatic values to a hardcoded value. Changing that fixed the problem with other websites, but I still cannot access Google, HotBot, Altavista, go.msn, search.yahoo.com and other search engines.

Thankfully, I discovered that I could access www.alltheweb.com.
That's how I searched and found this site.


13) Posted by: John
October 2, 2003 6:45 PM

***IMPORTANT***
We DO have a virus. It was discovered on September 29, 2003.
It's called QHosts-1. Check out how to get rid of it at:
http://us.mcafee.com/virusInfo/default.asp?id=description&virus_k=100719


14) Posted by: Josh
October 2, 2003 7:37 PM

Subject: Re: [#4138355] Google Blocked
Date: 10/2/2003 1:46:18 PM Pacific Daylight Time
From: help@google.com
Reply To:
To: firedwg1@aol.com
Thank you for your email.

We suspect that running a program called "HijackThis" on your computer may help us identify the source of the difficulties. We
are not affiliated with HijackThis and can not vouch for
it ourselves. If you would like to try HijackThis, please visit
http://www.tomcoyote.org/hjt .

For instructions on how to install and run this program,
please see http://www.tomcoyote.org/hjt/#quick .

After running HijackThis, please copy and paste the log file generated by
the program into an email and send it to us.


Regards,
The Google Team

Original Message Follows:
------------------------
From: Anonymous
Subject: Google Blocked
Date: Wed, 1 Oct 2003 20:29 -0700

I have am having a problem with EI6.0 eveytime I load google.com itdirects me to 207.44.194.58 I know this is not google and I have checkedmy host file.. I can access google from AOL and anonymizer. I can even access google when I type the IP address. Can you help me fix this
problem?

firedwg1@aol.com


thanks
_________________________________________________________________
After running that Hackthis program that Google Suggested, the problem was fixed. Here is a list of problems found. As you can see it was blocking and redirecting to another unknown IP address. I hope this helps some
O1 - Hosts: 127.127.127.127 elite
O1 - Hosts: 207.44.194.56 www.google.com
O1 - Hosts: 207.44.194.56 www.altavista.com
O1 - Hosts: 207.44.194.56 altavista.com
O1 - Hosts: 207.44.194.56 uk.search.yahoo.com
O1 - Hosts: 207.44.194.56 ca.search.yahoo.com
O1 - Hosts: 207.44.194.56 jp.search.yahoo.com
O1 - Hosts: 207.44.194.56 au.search.yahoo.com
O1 - Hosts: 207.44.194.56 de.search.yahoo.com
O1 - Hosts: 207.44.194.56 search.yahoo.co.jp
O1 - Hosts: 207.44.194.56 www.lycos.de
O1 - Hosts: 207.44.194.56 www.lycos.ca
O1 - Hosts: 207.44.194.56 www.lycos.jp
O1 - Hosts: 207.44.194.56 www.lycos.co.jp
O1 - Hosts: 207.44.194.56 alltheweb.com
O1 - Hosts: 207.44.194.56 web.ask.com
O1 - Hosts: 207.44.194.56 ask.com
O1 - Hosts: 207.44.194.56 www.ask.com
O1 - Hosts: 207.44.194.56 www.teoma.com
O1 - Hosts: 207.44.194.56 search.aol.com
O1 - Hosts: 207.44.194.56 www.looksmart.com
O1 - Hosts: 207.44.194.56 ca.search.msn.com
O1 - Hosts: 207.44.194.56 fr.ca.search.msn.com
O1 - Hosts: 207.44.194.56 search.fr.msn.be
O1 - Hosts: 207.44.194.56 search.fr.msn.ch
O1 - Hosts: 207.44.194.56 search.latam.yupimsn.com
O1 - Hosts: 207.44.194.56 search.msn.at
O1 - Hosts: 207.44.194.56 search.msn.be
O1 - Hosts: 207.44.194.56 search.msn.ch
O1 - Hosts: 207.44.194.56 search.msn.co.in
O1 - Hosts: 207.44.194.56 search.msn.co.jp
O1 - Hosts: 207.44.194.56 search.msn.co.kr
O1 - Hosts: 207.44.194.56 search.msn.com.br
O1 - Hosts: 207.44.194.56 search.msn.com.hk
O1 - Hosts: 207.44.194.56 search.msn.com.my
O1 - Hosts: 207.44.194.56 search.msn.com.sg
O1 - Hosts: 207.44.194.56 search.msn.com.tw
O1 - Hosts: 207.44.194.56 search.msn.co.za
O1 - Hosts: 207.44.194.56 search.msn.de
O1 - Hosts: 207.44.194.56 search.msn.dk
O1 - Hosts: 207.44.194.56 search.msn.es
O1 - Hosts: 207.44.194.56 search.msn.fi
O1 - Hosts: 207.44.194.56 search.msn.fr
O1 - Hosts: 207.44.194.56 search.msn.it
O1 - Hosts: 207.44.194.56 search.msn.nl
O1 - Hosts: 207.44.194.56 search.msn.no
O1 - Hosts: 207.44.194.56 search.msn.se
O1 - Hosts: 207.44.194.56 search.ninemsn.com.au
O1 - Hosts: 207.44.194.56 search.t1msn.com.mx
O1 - Hosts: 207.44.194.56 search.xtramsn.co.nz
O1 - Hosts: 207.44.194.56 search.yupimsn.com
O1 - Hosts: 207.44.194.56 uk.search.msn.com
O1 - Hosts: 207.44.194.56 search.lycos.com
O1 - Hosts: 207.44.194.56 www.lycos.com
O1 - Hosts: 207.44.194.56 www.google.ca
O1 - Hosts: 207.44.194.56 www.google.uk
O1 - Hosts: 207.44.194.56 www.google.co.uk
O1 - Hosts: 207.44.194.56 www.google.com.au
O1 - Hosts: 207.44.194.56 www.google.co.jp
O1 - Hosts: 207.44.194.56 www.google.jp
O1 - Hosts: 207.44.194.56 www.google.at
O1 - Hosts: 207.44.194.56 www.google.be
O1 - Hosts: 207.44.194.56 www.google.ch
O1 - Hosts: 207.44.194.56 www.google.de
O1 - Hosts: 207.44.194.56 www.google.dk
O1 - Hosts: 207.44.194.56 www.google.fi
O1 - Hosts: 207.44.194.56 www.google.fr
O1 - Hosts: 207.44.194.56 www.google.com.gr
O1 - Hosts: 207.44.194.56 www.google.com.hk
O1 - Hosts: 207.44.194.56 www.google.ie
O1 - Hosts: 207.44.194.56 www.google.co.il
O1 - Hosts: 207.44.194.56 www.google.it
O1 - Hosts: 207.44.194.56 www.google.co.kr
O1 - Hosts: 207.44.194.56 www.google.com.mx
O1 - Hosts: 207.44.194.56 www.google.nl
O1 - Hosts: 207.44.194.56 www.google.co.nz
O1 - Hosts: 207.44.194.56 www.google.pl
O1 - Hosts: 207.44.194.56 www.google.pt
O1 - Hosts: 207.44.194.56 www.google.com.ru
O1 - Hosts: 207.44.194.56 www.google.com.sg
O1 - Hosts: 207.44.194.56 www.google.co.th
O1 - Hosts: 207.44.194.56 www.google.com.tr
O1 - Hosts: 207.44.194.56 www.google.com.tw
O1 - Hosts: 207.44.194.56 google.at
O1 - Hosts: 207.44.194.56 google.be
O1 - Hosts: 207.44.194.56 google.dk
O1 - Hosts: 207.44.194.56 google.fi
O1 - Hosts: 207.44.194.56 google.fr
O1 - Hosts: 207.44.194.56 google.com.hk
O1 - Hosts: 207.44.194.56 google.ie
O1 - Hosts: 207.44.194.56 google.co.il
O1 - Hosts: 207.44.194.56 google.it
O1 - Hosts: 207.44.194.56 google.co.kr
O1 - Hosts: 207.44.194.56 google.com.mx
O1 - Hosts: 207.44.194.56 google.nl
O1 - Hosts: 207.44.194.56 google.co.nz
O1 - Hosts: 207.44.194.56 google.pl
O1 - Hosts: 207.44.194.56 google.com.ru
O1 - Hosts: 207.44.194.56 google.com.sg
O1 - Hosts: 207.44.194.56 www.hotbot.com
O1 - Hosts: 207.44.194.56 hotbot.com


15) Posted by: Kachan
October 3, 2003 6:25 AM

Hello people, back again. I removed the virus through McAffee's manual approach (deleting winlog and hosts file in HELP/ editing the register). ^^ Google works fine now! Before I removed it however, I automatically typed in google today to search something. I didn't get 404 anymore, I got into a page called Google CPANEL!! Haha! I wonder what would have happened if I knew the password for that thing! I also have a unix host that has a CPANEL...it logs in the way it did on that page. If someone smarter then me saw this page I have an eerie feeling they might not be able to resist...


16) Posted by: Scott Manning
October 3, 2003 6:53 AM

RE: VIRUS

Guys, I do NOT have this virus you are all talking about.

Scott


17) Posted by: TJ
October 3, 2003 1:07 PM

Scott - it may be that the trojan removes itself after awhile. This may be a way to swamp servers with hits, since google gets so many hits per day anyways. This just diverts traffic to a new site which then collapses under the weight.

After doing some searches, others have reported that it just goes away after a while... but how do we prevent it is the question...


18) Posted by: Will
October 3, 2003 1:37 PM

I have the problem right now. It's weird, and I have no idea how to fix it. Even goole.ca and google.co.uk don't work for me. I'll try sufing through a proxy and see ehat happens...l


19) Posted by: Ruolong
October 3, 2003 4:09 PM

Yeah, I have had same problem for two days, I used Norton to check and find the virus, looks like QGhost, so I deleted it and as John suggested, I went to http://us.mcafee.com/virusInfo/default.asp?id=description&virus_k=100719, followed the instructions to get rid of the virus.
Now, I can access to google.com and yahoo.com and do search.

thanks, guys!!!!!


20) Posted by: Robert TS
October 3, 2003 10:11 PM

Haha my god, we got all the same problems...

Same for me... I cant connect to google, altavista, hotbot & lycos...

thats weird!!!

At work, it works!!! :S


21) Posted by: Gaffer
October 4, 2003 9:02 AM

Scott, you're a saviour! Thanks for taking the time to write your problems here, as I along with thousands of other I'm sure, saw some light at the end of the Google-less tunnel!

Thanks!


22) Posted by: Craig
October 4, 2003 10:34 AM

Thank god I found this. I have been blocked from Google for the past two days, when i couldn't seem to pull up ANY search engine including Lycos, Yahoo...that's when i got suspicious.

Does anyone know how to reset the DNS server? I have no idea how to do this!


23) Posted by: Scott Watson
October 4, 2003 12:19 PM

You don't have to have an active virus to have this problem,
the virus can deinstall itself after it has messed with
your files. I immediately found that my c:\windows\hosts
file was infected with the same long list as above, but
after clearing out and resaving my hosts file, the problem
remained. Turns out there was a duplicate of it in a
different system directory - I believe it was
c:\windows\system32\drivers\etc

Best bet is (after checking for active viruses and removing
them if necessary) is to search for all files on the
drive named "hosts" or "lmhosts" and clear out all of the
above junk. Be aware that ME & XP's "System Restore" feature
can restore these damaged files back again if you don't
turn that feature off before fixing your files - here's
a link that tells you how to avoid this.


24) Posted by: pelch
October 4, 2003 12:56 PM

I thought it was just me. compuserve found Google just fine but
IE directed to CPanel. I found this site by typing ip address
207.44.194.56 which obviously you all found as a similar problem.
I too found that typing 216.239.37.00 directed correctly to google.com. I suspected comcast at first as someone else did. but this virus thing sounds like a solution.
kindof strange that the problem can suddenly go away by itself.
glad to hear there are others helping to resolve the issue.


25) Posted by: kelly
October 4, 2003 4:43 PM

having the same exact problem, I cant go to google, altavista, yahoo, or aol. strangly enough msn search works, however I also found that www3.google.com works...


26) Posted by: Tim Renwick
October 4, 2003 8:50 PM

Had the same problem. All search engines were resolving to 207.44.194.56. Was getting the same cPanel error message.

Found and removed (renamed) hosts file in C:/WINNT/Help and search engines resolve correctly again.

Also noticed through the Control Panel/Administrative Tools/Services that two services, DameWare and DameWare Mini Remote Control had been loaded. They appear to be remote control software that had been loaded (unknown to me). I have removed them for safety, but suspect they had something to do with the modification to my host file.

Hope this helps someone. A very annoying virus/malicious modification.

Tim


27) Posted by: Rob
October 5, 2003 8:37 AM

Just found the same problem on my box and after running google from the 216.239.41.99 I got from an nslookup, I found this link. This is exactly my problem. Thanks for taking the time to post this, it was only 1 of 6 entries from my google search and it did the trick.

Cheers, -Rob


28) Posted by: Jeff
October 5, 2003 11:19 AM

Ditto for me. Thanks very much for posting.


29) Posted by: pelch
October 5, 2003 12:14 PM

I don't know if it was coincidence or not. If the bug timed out or not but I ran the spybot search and destroy program and the problem went away. also installed microsoft patch.


30) Posted by: pelch
October 5, 2003 12:50 PM

spybot sd link is http://www.safer-networking.org/


31) Posted by: Jeff Min
October 5, 2003 6:04 PM

Thank you, thank you, thank you. I actually DID recently browse a fortunecity.com site, and that may have been when my computer was infected by the virus. If it weren't for this page, I might never have figured out the problem.


32) Posted by: so
October 5, 2003 7:25 PM

As a low-tech user I found a solution to the locked-out-of-google issue by accident - just misspell Google: www.gogole.com. It gets automatically corrected and shoots right through.


33) Posted by: Kausik Datta
October 5, 2003 10:20 PM

I just solved the exact same problem after going through a microsoft newsgroup community posting. Open the 'Hosts' file in c:\windows (or winnt)\system32\drivers\etc using notepad and check the entries. Do a search (and include hidden files) for any 'Hosts' file in your computer. It appears that a duplicate hidden copy may be tucked in c:\windows\help folder. Open that too with Notepad. Chances are that either of these two would contain a series of references to different search engines (different language versions of Google; also MSN search, Yahoo etc); SHIFT-delete that file. Then, download the fixQhost.exe file from symantec AV center (symantec.avcenter.com) and run the tool following their instructions. This tool will NOT show the trojan (since you will have deleted the 'Hosts' file) but WILL remove the related references in the system registry.
HTH. It helped me. Thx.


34) Posted by: Hexla
October 5, 2003 10:22 PM

I had this problem and had no idea what to do...I thought it was a prob with IE, so i went to Netscape homepage. They had a "powerd by google" seach option there, and i found this page. ONE MORE THING, i'm using AVG virus checher (cuz its free) and it didn't pick up this virus.


35) Posted by: pelch
October 6, 2003 8:47 AM

just checked the host file found in windows directory I had previously removed and found it full of the incorrect ip address
207.44.194.56 for all search engines affected. definitely lose this file


36) Posted by: Rayo
October 6, 2003 11:30 AM

Thank you for the resolution to my Yahoo! searching problems. I must have been infected with the qHost virus because my symptoms mirrored those mentioned above. The fix that worked for me was to find the copied hosts file in c:/windows/help and delete it. I then disabled the restore drivers feature and ran the Trojan QHost removal tool available at www.symantec.com/avcenter. The tool took a little more than an hour to scan my entire system, but in the end, my Yahoo! search bar and all google-like functions have been enabled!


37) Posted by: Brian Jennings
October 6, 2003 12:13 PM


I just discovered the extra hosts file in C:\Winnt\Help, renamed it, and all is well. All the same symptoms, everyone else in the office could connect fine. A few ip numbers were quoted in the postings, and for the record, mine was 207.44.194.56 too. I never would have suspected a virus (going to read up on that one now). I thought it had to do with that crappy gator stuff (love to hear that it's becoming known as "scumware" - it is). I had manually removed gator a while back, but found a few more entries in the registry and so on, and had recently cleaned them out, so I *thought* the search engine redirecting was part of that. False positive, or coincidence I guess, if it is indeed a virus. My symantec virus profile is always very much up to date. It never detected anything. I even did a complete drive scan to be sure.

Thanks for all the great info, everyone.

BJ


38) Posted by: Chuck
October 6, 2003 7:10 PM

Tried everything above noted above. Nothing works:(
Help!


39) Posted by: Caleb
October 6, 2003 9:23 PM

Hi there. It turns out I got the Qhost virus as well. I downloaded a Qhost virus fix program from symantec and it solved my problem. While the program was running I did some research on the virus. Apparently the virus secretly redirects you to cPanel website. cPanel has nothing to do with the virus, it's just that the creators of the virus picked that site for some reason. No matter what search engine you choose: google, yahoo, altavista, you're still secretly redirected to the exact same site.

However, one interesting thing I noticed was that if you type in the word "elite" in your address bar (while infected) you will be redirected to the IP address: 88.88.88.88

I was not brave enough to try it out. Who knows what kind of malicious code might be on that website. Anyone have a computer they don't care about being messed up? Try it out and tell us what happens.


40) Posted by: Russ
October 7, 2003 12:59 AM

I too ran into the ugly issue of google not working starting last week Thurs. I didn't know this website existed today so I thought I was the only one having the issues.

I restored my system back to a date about a month ago, but low and behold, it did not fix the problem. I too ran the virus checks and did not find anything so I decided it was time to whip out the Windows XP Pro CD and reformat my Hard Drive!

Two hours later, I was back googling again.

I understand this was possibly some kind of virus or trojan. Does anyone know the name of it? How much damage it could have inflicted and any possible system information that was available for people to view with the trojan/virus in full effect?


41) Posted by: kelly
October 7, 2003 1:05 AM

thank you!
your'deleting "hosts" files' did the trick! i'm back in business. my deepest thanks. a google-less world would be very scary. k


42) Posted by: Charsie
October 7, 2003 9:42 AM

I have had the same problem for the last five days - google, yahoo search engine, MSN searches were not working. I bought VirusScan, but that didn't help - no viruses found.
I remembered that I had downloaded last week from Everyone's Internet (my ISP) a fix that was suppose to make connections faster. I reinstalled the internet connection from a disk I had when joining the ISP a couple years ago (so to get rid of the "fix"). Now google and the other web-sites are working correctly. Hope this helps and it is nice to know that others are having the same problem.


43) Posted by: Chuck
October 7, 2003 9:47 AM

I have tried every fix on this page just short of reformatting my hard drive. I'm running on Windows 2000 Pro. I really don't want to reformat my drive. I have way to many games and other applications that I would have to reinstall and it would take many hours worth of work to accomplish this.

One other strange thing I noticed...
I tried to scan my drive for viruses using McAfee. When McAfee got to my C:\WINNT\Driver Cache\i386 folder my PC would freeze. I would have to hit the old manual reset button to get my machine back up. Utilizing the latest greatest dat files from McAfee, I tried this several times and my PC would freeze at the same point every time. I’m at my wits end on this problem. A friend suggested that I make an anti virus bootable CD and try that. I will let you all know if that works, however I have my doubts.

Can anyone offer any new suggestions?


44) Posted by: Brian Jennings
October 7, 2003 12:26 PM


There is no other hosts file on your machine? Have you checked the one that *should* exist in C:\WINNT\system32\drivers\etc\ Maybe that was the one that was compromised and is redirecting you.

I can't imagining this is only licked by a clean install. At least, if most people haven't needed to get that drastic, I can't see why you would. The temporary workaround I guess is to use a URL to get to Google that the scumbag forgot. Someone mentioned www3.google.com working and indeed there are www3.* entries in the stealth hosts file (that was on my machine).

This just occured to me: What if your ISP or DSN was also compromised? I guess it's possible for a machine redirecting other machines to also get infected. Just a wild guess.

BJ


45) Posted by: Brian Jennings
October 7, 2003 12:29 PM

Sorry, missing word:
...and indeed there are NO www3.* entries in the stealth hosts file...

BJ


46) Posted by: Chuck
October 7, 2003 1:31 PM

I deleted the host files that appear in C:\WINNT\system32\drivers\etc\ and in c:\WINNT\Help. At first I was able to access google at ww1, ww2, and ww3.google.com, however, this thing must be getting smart because after a couple of days accessing google at ww1 it killed that one also. I also cannot access AskJeeves at http://www.ask.com/.
I thought that it might be my ISP so I signed up for one of those free 10 hours per month deals at Net Zero for a test. It failed there as well. It looks like I'm running out of options.


47) Posted by: YH
October 7, 2003 7:00 PM

Ok folks, I dont think this should be a help ground...lets pick it up someplace else....like at some forums or something.


48) Posted by: Chuck
October 7, 2003 7:42 PM

Sorry to bother you. I'll surf elsewhere.


49) Posted by: Eric
October 8, 2003 9:23 AM

Great, I had the same problem as above (I was stunned).
Finally I found people that had the same problem as I do.
You don`t feel alone anymore ;)

I did everything that was under post number 33 (thanks Kausik Datta)

AND IT WORKED.
Now I can Google again.


50) Posted by: claud
October 8, 2003 11:23 AM

Thanks Scott. Renaming the hosts files worked.


51) Posted by: Philip
October 8, 2003 6:07 PM

I've been having the same problems... yet none of the solutions outlined here seem to work. I have tried McAfee's manual removal instructions and Symantec's FixQhost.exe... nothing works... and there are NO tampered with hosts or lmhosts files on my hard drive! In any case... I'm sharing my latest findings:

Every time I go online... this trojan adds following thing to my registry:
HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{4C1CDD56-88E8-4B5F-9DEA-A8F6DE412EC7}: NameServer = 213.249.17.11 213.249.17.10

...It could be a new variant or something. I've been trying to chat with a McAfee support technitian... I'll let you guys know as soon as I have any news


52) Posted by: Walt
October 8, 2003 7:14 PM

For those who are frustrated:
Check McAfee site. (link above) Search for Qhost. Follow their detailed instructions.

The Trojan has
added an extra hosts file in \%WinDir%\help
Pointed your IP settings to point to this file
added two bogus DNS entries in your Registry for EVERY TCP/IP setting.

You have to un-do all these changes to fix the problem.


53) Posted by: Tom SHAO
October 10, 2003 2:14 PM

Wonderful!I go to http://us.mcafee.com/virusInfo/default.asp?id=description&virus_k=100719. and get rid of the QGhost virus immediately by following manual instruction.

Thanks,


54) Posted by: em
October 10, 2003 4:27 PM

Had the issue with a computer on our LAN. Did as #33 said and it worked. For the people who it did not work for, please double-check to make sure you are displaying hidden files.


55) Posted by: Tim Krugh
October 10, 2003 8:11 PM

THANK YOU SO MUCH!!!

I had the cpanel problem on my sister's computer. I thought my tech skills were going to hell in a hand basket, I tried most (if not all of the tricks) listed and her computer is back in business!

Thanks Again!


56) Posted by: Thomas
October 11, 2003 3:46 AM

For some people, Symantec or McAfee's removal tool simply won't rid your computer of QHosts. What worked for me was going into my C:\Windows\Help folder and deleting a file simply called 'hosts'

If you pull this file up in Notepad, you'll see that it contains a list of search engines. Delete this file, reboot, and you should be able to search again in no time.

I hope this helps,
Thomas


57) Posted by: Maggie
October 11, 2003 8:05 AM

Thank you so much, Thomas. Nothing else worked, but removing the "hosts" file was the end of my problems.
Thank you
Maggie :)


58) Posted by: Shawn
October 12, 2003 2:58 PM

I have been going around in circles with this virus for over a week now, and NOTHING seems to be working. I have searched the web time and again for idea's on how to fix this problem, and this is the only place that seems to have any information.

I have tried all of the fixes that you all have reccommended, but I still have the same problem; no access to yahoo or google (they both say "page cannot be displayed"), and on top of it my internal PC search companion does not work either! I am so frusterated, anything anyone can offer to correct this would be greatly appriciated.


59) Posted by: Thor
October 13, 2003 2:02 PM

Shawn, did you try the manual McAfee fix? That just worked for me on my Win2K pro notebook.

Why is it so hard to find info on this one? Thanks Scott.


60) Posted by: Thor
October 13, 2003 2:09 PM

One more thing, Symantec details manual removal instructions at:

http://securityresponse.symantec.com/avcenter/venc/data/trojan.qhosts.html

They point to the importance of first disabling system restore in Me and XP.

Symantec also offers a downloadable removal tool at:

http://securityresponse.symantec.com/avcenter/venc/data/trojan.qhosts.removal.tool.html

Good luck.


61) Posted by: Billy
October 13, 2003 7:05 PM

Thanks. I had an infected system in a corporate environment. Needless to say, it was a bit baffling while I was troubleshooting it. :)

The symantec fix tool did not detect in on the one machine I had that was infected. Also some, but not all of the registry values had been changed on the machine. Trend definition file 648, which is supposed to detect it, also did not pick it up. A different version of the trojan maybe?

Anyway the manual removal worked. Thanks to everyone for their help!


62) Posted by: AB
October 14, 2003 8:45 AM

It is a virus: QHOSTS-1 Came out: Sep 29,2003
See Mcafee website for details.

The recommanded removal and patching works.


63) Posted by: ScottM
October 14, 2003 11:35 AM

Thanks to this page I got rid of the problem!
I was redirected to the "Cpanel" page everytime I tried to access Google. Other sites like Yahoo wouldn't search or work properly.
I contacted the "Cpanel" people by phone who told me I had the "Trojan.Qhost" virus. (I didn't--I was the Qhost-1 virus)
I downloaded the Symantic "Qhost virus removal tool"--It found nothing upon scanning my system. (I guess it doesn't work with Qhost-1)
I went to the McAfee page listed above and followed their instructions which told me how to get a Microsoft patch and remove the virus manually.

All is now well with my system - Thanks folks!
The interesting thing is that my AVG virus scanner software did NOT detect this virus.


64) Posted by: Mikey
October 14, 2003 2:10 PM

I would like to send out a thanks you for this page/discission. I work in the IT dep. for a school district and this was a life saver. We have been having all sorts of the same problems that have been detailed above and this page was a blessing for us. We were about 25 minutes away from re-imaging four 30 computer labs that "haven't been able to access search engines" until I found this. Now all we have to do is have the teachers run the patch then update our Mcafee .dats. Thanks again.


65) Posted by: Mick
October 15, 2003 6:52 AM

I have some of the symtoms of qhosts I have no problem getting onto any webpages like google\AV but I cant use the search and some links dont work. I've patched up, gone through the registry deleted any hosts files I could find but, when going through the registry I didnt find most of the entrys mentioned in the manual removal and the host files where all just examples. I've uninstalled and reinstalled the internet protocols and now I can use the search on msn but still not google and AV. The only thing I can think of now is reinstalling IE6.


66) Posted by: Steve
October 15, 2003 6:58 AM

Microsoft have recently updated a patch to resolve this issue at:

http://www.microsoft.com/security/security_bulletins/ms03-040.asp

Regards.

Steve
pcWorkspace (UK)


67) Posted by: Rob
October 15, 2003 7:37 AM

This is typically of the QHOST virus,
its a low-risk virus, find it an anti-virus site,
and find details how to get it away.

First delete the DNS adresses in TCP/IP settings,
then empty the file c:\windows\help\hosts

then you should be able to google again...

regards
Rob


68) Posted by: Mick
October 15, 2003 10:34 AM

All internet and network setting are on Auto I've checked again and again. "c:\windows\help\hosts" isnt there but I ran the removal tools before looking for it so I dont know if it was ever there.
I'm thinkin at this stage that it must be somthing else.


69) Posted by: spflist
October 16, 2003 10:04 PM

The computer was infected with the trojanQhosts virus. It's
been cleaned so everything works fine now!

Info on this virus can be found here:
http://www.sarc.com/avcenter/venc/data/trojan.qhosts.html


70) Posted by: Bad Mouth
October 17, 2003 8:04 PM

Well I never had that problem because for one thing, I’m not a person who believes and depends on one thing.
Granted yes google is a good search engine, it is also for newbie’s like all of you.
Instead of you using another engine to do the search, you greatly depend on a search engine that you can just type in a sentence and hope it finds what you’re looking for BAH.
To me if you idiots knew how to type in the correct search format on any engine you will be surprise as to how many good hits you can receive.
Also for you idiots let me say this, anytime google.com your one stop love dies again, do yourself a favor and give yahoo.com search engine a try.
You will all be amazed that yahoo search engine operates and gives sometimes better results then google.com.
Why?
Well I tell you why!
Since you’re all newbie’s yahoo search engine was upgraded 2yrs ago if not more to the same media topic search formula that google uses to index sites.
That’s right, and lots of times I couldn’t find what I wanted with google and I head over to yahoo BAM nice hits.
Still I don’t depend on these, I depend on all search engines whether FTP, Indexers, Topics, Archie’s, you name it if your good on searching you have no trouble finding what you need period..
B.M


71) Posted by: Thanks, Kausik
October 18, 2003 4:16 AM

Read article # 33) Posted by: Kausik Datta
I fixed it following the direction.
Thanks to Kausik!


72) Posted by: Phil Day
October 18, 2003 6:00 PM

To fix the hijacking of the Google page and many other search engines remove a hosts file that will be placed in your c:\windows\help folder.


73) Posted by: jordan
October 19, 2003 2:02 AM

I finally fixed the problem, thanks to everyone.

The easiest way I found to fix it was to do a search for the file hosts. Open each one with notepad. Delete the ones that have dates that are recent and correspond with when you got the problem.


74) Posted by: gleets
October 20, 2003 5:38 AM

We`ve all been there..done that... read the book ..... seen the film...got the T shirt .... time and time and time again lol and eventually we find that we understand it ..and well I`ll proberbly be getting hints off you in a week or 2


75) Posted by: clifgriffin
October 20, 2003 11:19 AM

Guys, you keep harping on the viruses you had...but Scott's own article reveals that he didn't have those problems.

The address that responded to his pings is the correct IP address.

If his host file was manipulated, this wouldn't be the case.

Clif


76) Posted by: Sunny
October 20, 2003 2:52 PM

Hello there,
Thanks to scott for opening up this discussion. Although, scott original email does not point to the current problem, similarities and symptoms are the same. This is a excellent example of Reverse Denial of Service (D-O-S) attack, wherein instead of targetting companies by flooding, it offers a reverse attack on the client side so that websites will become inaccessible. If you had a chance to look at c:\windows\help\hosts file, there is a short list of sites which would be inaccessible. Whoever did this, was testing the beta code on the internet while in the process of making complete product.


77) Posted by: CrazzyBill
October 22, 2003 2:54 PM

For cpanel issue? Remove cpanel from hosts file (do a search) or delete "hosts" file. below windows\system32\drivers\etc folder. This is NOT the same as the Qhost trojan


78) Posted by: Mark
October 23, 2003 3:56 PM

In the time that I spent looking for the "cure" to this annoying problem (difficult w/o google), I found a server on google's network which had not been hijacked by QHOST. It is:

www2.google.com

I hope someone else gets as much from this knowledge as I did.


79) Posted by: zzzzz
October 24, 2003 1:32 AM

I could not access google.com or ask.com
After reading this page of emails I searched my computer for files that containes 'hosts' in the title and renamed them incase I made things worse.
It worked! I can now access google.com
Not sure how this happened. Maybe a virus. Maybe my cable provider?


80) Posted by: myName
October 28, 2003 1:24 PM

a rouge search engine? ha ha


81) Posted by: JabezStone
November 23, 2003 12:57 AM

Still having problems with Google? Check out my post on Flashkit about this problem.

After running the "repair" module in Internet Expolorer's uninstall program (through control panel) everything went back to normal.

Also, check this post by a user who also had this problem.

Good stuff, Scott.


82) Posted by: shawn
January 17, 2004 5:19 AM

THANK YOU. I forgot about the mods that I had made to my hosts file a while back. I could not even ping google due to my hosts file messing things up. THANKS.


83) Posted by: Grunion
March 15, 2004 12:58 AM

Thanks so much for posting this page. I hadn't been able to access google ever since I upgraded. Then I went to download the patch from Microsoft, but for some reason, none of the .exe files would run because it couldn't recognize my version of IE although it clearly said 6.0 when I checked the version! I removed those 2 files from the WIN directory and modified that registry key (didn't need to delete the win0x registry since for some reason I didn't have them) and now I'm back on google, just by typing in the address! No more cpanel! Yes!!!


84) Posted by: TomWadsworth
March 26, 2004 10:10 AM

I had a similar problem. I had been very happily using the Google search bar for months. Then, five days ago, I opened my browser (IE6.0) to discover that the Google search bar had been replaced with the Yahoo search bar (MyYahoo is my home page). It seemed to "take over" my browser. (1) Whenever I tried to uncheck the Yahoo search bar, it would always come back. (2) Whenever I tried to re-add my Google search bar, it would remove it and re-install the Yahoo search bar. (3) My system also locked up frequently.

I finally ran Ad-Aware 6.0 (a free download), and it found that lots of new stuff had been loaded into my local registry. I then quarantined and deleted all the new stuff, and I now have my Google search bar back!


85) Posted by: jennie wheeler
April 20, 2004 12:03 AM

I WANT THE GOOGLE TOOLBAR REMAVED FROM MY PC, IT TAKES UP TO MUCH OF MY SCREEN.
THANK YOU


86) Posted by: petee
May 28, 2004 11:45 AM

Ive had a nightmare getting rid of the nachi-b worm anyone got any suggestions.............shalom


87) Posted by: suzyq
June 14, 2004 9:36 PM

thankyou so much scott i havnt been able to access google for about 5 months now and just last week i found out it was a virus. i deleted the host file from the help folder but i still had the "duplicate" that i didn't know about until i read your posting. thank you so much homework is so much easier now :) yay


88) Posted by: Jen
July 6, 2004 1:13 AM

Hey Scott! Is this annoying or not!?? LOL! I have not been able to access www.google.com for months! No viruses have been found and I have not detected any spyware. When I bring up the url, it loads a page for cPanel and reads:

'There is no website configured at this address. You are seeing this page because there is nothing configured for the site you have requested. If you think you are seeing this page in error, please contact the site administrator or datacenter responsible for this site.'

LOL! I have been using Google Malaysia! Any suggestions?


89) Posted by: Tim
September 8, 2004 6:24 PM

Hey uguys i have not ben able to access google yahoo and many other sites. A couple stil work with other search engines such as www.www.com and some other ones. I cannot access microsoft or mcaffe.com either. I tried using differnt scanners nortone, mcaffe xoftspy spykiller found a couple of registry key viruses but that did not help my problem. If anyone knoes how to fix this please post, email isnt sop good cause i can only check it every so often. (sometimes google and yahoo work for some reason)


90) Posted by: steve l
October 20, 2004 8:14 AM

well, i am having similar problems. my symptoms are that i

cant search from the address bar (which is set to use msn)
CAN use yahoo just fine.
CAN access front page at google.com but when i try to do a search it gets stuck partway through and times out.
CAN access froogle.com but gets stuck partway through the pageload and times out.
Doesnt matter if i use IE or FireFox, same problems for both.

what i mean by getting stuck is that the search results are not displayed and the progress bar only gets about 1/3rd of the way.

the hosts and lmhosts files both look fine. I did find a file named hosts.sbs that has a long list of site names all of which have the ip address of 127.0.0.1

Dunno if it's related, but SpyBot S&D gets stuck partway through when running it under my user acct. When i ran it under the Admin acct it got stuck so I ran AdAware and cleaned out a sexdialer and then SpyBot worked under admin, but the same solution doesnt work for my user acct :(

so far virus scans have revealed nothing :(

if i ever get it fixed will post again here. I'm just glad i found this page; let's me know that it's not just me and has hopefully pointed me in the right direction for fixing it.

steve


91) Posted by: Ray Capararo
October 30, 2004 9:52 PM

If you get the above problems with google in SBS2003 then go to dns management and change your DNS forwarder's to another DNS server. This worked for me both times I had this problem


92) Posted by: Mike
November 26, 2004 11:43 AM

Everything waas reaaaally neat but i still cant fix the problem.
I can access google via its IP number but not by writing www.google.com Strange enough huh? I can ping it just fine.
It seems as well that my hosts file HAD only one IP address logged in. Now ive already deleted it. Ive downloaded fixhosts from symantec.com but still nothing.

Hijackthis shows me the following:
Logfile of HijackThis v1.97.7
Scan saved at 9:37:05 PM, on 11/25/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O17 - HKLM\System\CCS\Services\Tcpip\..\{455777BE-7FB7-48B8-BF75-42FC7B831363}: NameServer = 213.5.17.21,213.5.41.8

On top of all the others ive formated my pc 3 times in 2 days and i still face the same problem!!!
AAAAArrgh!!! Im gonna break my laptop and suicide.
Everything started after i setuped Klite...
So you understand... Dont ever use Kazaa... (friendly advice)

If anyone has anything to suggest apart from those listed above i would build a totem with his face on it in the middle of my room and worship it every day.
I also offer my girlfriend for a b***job or two.

Thanx everyone in advance


93) Posted by: jerry grosman
January 17, 2005 11:13 PM

can not access google.com but all others work. I am using a cell phone to get on the internet. When I goto a land line google works fine. Reformated and reloaded xp and sp2, then everything worked. Tried for many days and reformating was the only thing that worked.


94) Posted by: becky
March 6, 2005 12:06 AM

I had the same problem with google not loading, but other sites worked fine. I discovered that if I turned off Protowall then everything loaded normally. Havent figured out how to fix it though.


95) Posted by: Graham
April 16, 2005 6:39 PM

Hey just a point of interest, i have the total opposite problem!
At random times only google pages will load, i can do a search but when i click a rsult i get page cannot be displayed. I killed every process i could with task manager and it seemed to sort itself out so i dunno what that's about.


96) Posted by: Nicki
April 28, 2005 1:29 PM

Good thing I came across this site.
I experienced the most annoying 2 days ever. First my anti-virus was up for renewal and instead of renewing it I decided to go with McAfee since AOL was offering it for free. After I downloaded and installed McAfee it scanned my system, found a couple of things that needed to be deleted so I deleted them and restarted my system.
When it reloaded I went to access google through IE and received 'page cannot be displayed'. So I checked the spelling, checked other sites (altavista came up no problem), cnn wouldn't load and my banking center wouldn't load. I signed on AOL and tried their browser. everything loaded except my banking center and my buddy list.
So I figured it may have had something to do with McAfee, possibly changed some settings in IE. So I went through all of the settings(I used to do tech support so I knew what I was doing) and still no change. I went through a chat session with McAfee and they tried to tell me it was my ISP, I didn't take that as an answer and explained that I could access the sites through AOL so they walked me through some steps of deleting and changing settings and still no change. Their resolution was to uninstall McAfee and reinstall it. I uninstalled it alright and went back to my original anti-virus instead of reinstalling.
After much frustration of checking my other computers on the system and having no luck I did a search using AOL and altavista and came across this site. When I seen that sites were blocking IP addresses I decided to powercycle my router, and guess what, I can now access all sites through IE and my buddy list is back. I should have known to powercycle first, that is the first thing we had to suggest when I did tech support.
Hopefully this might help others that are having this issue. I would also recommend running an anti-virus scan on your system just to make sure there isn't anything causing your IP to be blocked.
Thanks for the informative site!


97) Posted by: Jitu
May 2, 2005 1:20 AM

If your computer is behind a router, your problem may be that your routing table has been populated with erroneous routing information. In my case, any sites within a certain IP block (including www.google.com and www.hotmail.com) were going being routed to a useless (private) IP address.

To see if this is the case look at your "advanced routing table" on your administrative screen (e.g. http://192.168.1.1 on your linksys router). If you see a whack of entries, reset your router, and it should fix it.


98) Posted by: Graham
May 2, 2005 6:18 AM

By the way i sorted my problem ages ago but i forgot the addy for this site so thaks for posting. What i had done is mistyped my default gateway so everything was being sent in to oblivion. I don't know why google worked, maybe it has some sort of way of telling my computer where to send it back to?

Anyway, that problem of page cannot be displayed could well be because Mcaffe is blocking network traffic (which would include internet for you) so if you tell it to allow the ip address of your router (192.168.1.1 i think) then it might work. To determine if the firewall or the router is the problem, shutdown the firewall (just for a minute because you don't want any hackers) and try it then. If it still doesn't work then Jitu had the right idea.


99) Posted by: Graham
May 2, 2005 6:25 AM

Has anyone here actually got a problem by the way because people only seem to post when they fix it at the moment and it isn't quite as fun just pointing out alternatives to what they did in the hope that someone with the same problem might turn up and see the answer


100) Posted by: Kelly
May 4, 2005 2:49 PM

I really wish I had found this site last week! I had the rerouted google, and finally reformated my hard drive. I had to install windows 2000 pro. I am no computer guru, so I decided I would be safer not to log on as administrator in case I completely accidently screw something up. my google and search engines work on administrator, but not on the other identities. I am in europe, i can access google.de,.ch.,.fr, but they won't let me switch to english. The pages come up, but don't do anything.I hope I am not annoying anyone with a topic switch, but I can't find anything else that might be helpful. I wrote to google, but I am hoping someone here can help me. If it is a computer setting, please tell me what it is, I have NO idea what to do. Thanx


101) Posted by: kelly
May 4, 2005 2:51 PM

sorry, P.S.
same with other search engines.


102) Posted by: Vilas
May 8, 2005 6:35 AM

I had this problem last time about a month ago and the workaround that time was to uninstall firefox and system restore. But Google was once again blocked for me three days ago. This tme nothing worked. I tried scott's ping solution and typed the IP address for google directly in the address bar. it did not work. What worked this time was the Anonymizer workaround. So now I have the anonymizer as my starting page. Incidently can anybody please tell me how to locate and check the "Hosts" file?


103) Posted by: Graham
May 8, 2005 8:33 AM

Ok a bit of help for anyone who wants it.

Firstly it's a good idea to clear cookies and stuff when you have an internet problem. So in the internet explorer window go on tools, intenet options. Then click delete cookies and OK then delete files and OK.

Secondly try downloading an alternate browser such as firefox (http://www.mozilla.org/products/firefox/) and see if you have the same problems ( you might want to click no when it asks whether you want to migrate settings in case it migrates a setting that's messed up)

Thirdly get some sort of spyware checker (i reccomend microsoft antispyware from http://www.microsoft.com/athome/security/spyware/software/default.mspx or adaware personal) and run a spyware scan. Remove anything it finds.

Now the hosts file:
I don't know much about this but i have a file called hosts at:
"C:\WINDOWS\system32\drivers\etc\hosts" It can be opened with notepad. You could rename it and use the one on this site instead http://someonewhocares.org/hosts/ (just save it as the same name the original had). If this cures it you have something blocked in your hosts file. You can either keep that hosts file (which looks pretty good) or try and correct your old one.


104) Posted by: Zen
May 19, 2005 6:16 AM

This is for Becky, the user who couldn't access Google using the IP Filter and Blocking program "Protowall"

Copy of the letter I sent her:

Hi Becky,

I just got Protowall myself and I found out I couldn’t use Google either. I found out that Protowall blocks Google and has it listed in it’s IP Filter log file.

If you go to the following file:

C:\Program Files\Dudez\ProtoWall\ipfilter.p2p and open it up using a Text editor like Wordpad or Notebad, you can then do a text search for any reference to Google and erase those entries and your Google will work again with your Protowall!!

Repeat this with any other website that you are having difficulty accessing. Happy googling.

Zen

www.zen-pc.com/forums
Custom Built Computers and Competitive Gaming


105) Posted by: Johm
June 6, 2005 1:24 AM

I had the same problem but thanks to Spyboy S&D It Works again for some odd reason.


106) Posted by: John
June 6, 2005 1:28 AM

It is a pain without google. I had the same problem and thanks to the things i have read, spybot s&d did the trick for me. Thanks.


107) Posted by: ben
May 6, 2006 3:45 AM

i went to start than it tell me to go to run tape in ping goole.com and i don't now what to look for?


108) Posted by: Evance Leopt
August 4, 2006 6:52 AM

I would like to wish you much luck. And a lot of money. Thank you.


109) Posted by: Morgan Freeman
September 12, 2006 10:00 PM

Very many thanks for a good work. Nice and useful. Like it!


110) Posted by: Kugel Margo
September 20, 2006 10:52 PM

Very many thanks for a good work. Nice and useful. Like it!


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