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| 1) Posted by: Celtic Templar June 30, 2006 10:40 AM Social engineering - it's contrary to the service desk's mission in life to deny people service. It's a shame really, but you should have talked with her about it. In the words of one of our greatest presidents, Trust, but Verify - RR. |
| 2) Posted by: David Emberton July 24, 2006 10:13 AM I think the greater point here is that the hotel is really not very interested in you as a guest... they just see their property and its occupancy rate, and *maybe* customer satisfaction figures. Good luck getting treated like anything more than faceless traffic, especially at a chain. Even if a terrorist did for some reason want a dupe of your room key, you're staying in the equivalent of economy-economy class, nobody cares. |